Privacy Policy

Loganville Concrete Expert is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate for services
• Contact us via phone, email, or contact form
• Schedule an appointment or consultation
• Enter into a service agreement with us
• Communicate with us about a project

The types of information we collect may include your name, address, email address, phone number, project details, property information, and payment information when you engage our services.

2. Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and how you interact with our site, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website or search terms used
• Device information and operating system
• General location information based on IP address

This information is collected through analytics tools and helps us improve our website and understand how visitors use our services.

3. How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for requested services
• Schedule appointments and consultations
• Communicate about your project and service delivery
• Process payments and maintain financial records
• Send service reminders and follow-up communications
• Respond to your questions and customer service requests
• Improve our website and services
• Comply with legal and regulatory requirements
• Protect against fraud and unauthorized transactions

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with vendors who assist us with business operations such as payment processing, scheduling software, or website hosting. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction. The new entity would be required to honor this Privacy Policy.
• With Your Consent: We may share information with third parties when you have given us explicit permission to do so.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We use analytics services like Vercel Analytics to understand website usage patterns. These services may collect information about your visits to our site and other websites.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage, encrypted communications for sensitive information, and restricted access to personal information by our employees and contractors.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any account credentials you may have with us.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records, contracts, and financial information are typically retained for a minimum of seven years for business, legal, and tax purposes. Marketing communication preferences are retained until you opt out.

8. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request to know what personal information we have about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in emails.
• Do Not Track: Our website does not currently respond to Do Not Track signals.

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, material suppliers, or industry organizations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information from our systems.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to request disclosure of what personal information we collect, use, disclose, and sell. You also have the right to request deletion of your personal information and to opt out of any sale of personal information. We do not sell personal information to third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy. Significant changes will be communicated through our website or via email to customers with whom we have an active relationship.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: